Firebox.com

Contact Us

By Telephone:

1-888-590-FIRE / 1-888-590-3473

Opening Hours:

Telephone Orders
Open 24 hours (7 Days a Week)

Customer Service Inquiries

Our Customer Service team are based in Philadelphia, PA. and take calls from 9am to 6pm (Eastern Time):

Time Zone	Hours
Eastern Time	9:00 am - 6:00 pm
Central Time	8:00 am - 5:00 pm
Mountain Time	7:00 am - 4:00 pm
Pacific Time	6:00 am - 3:00 pm

By Email:

sales@firebox.com

By Fax:

(302) 397-2518

Mailing Address:

Firebox.com, Inc.
c/o NFS
100 Pine Ave
Holmes
PA 19043

Returns:

Firebox.com Returns
2050 Elmwood Ave
Sharon Hill
PA 19079

(This is our address for unwanted goods. For faulty goods, please contact us and we will provide you with a free shipping address.)

Press Enquiries:

pressusa@firebox.com

To advertise:

click here

Company Details:

Firebox.com, Inc. is a Delaware Corporation and a wholly owned subsidiary of Firebox.com Holdings, plc.

Global Head Office:

Firebox.com, Inc
Firebox House
Ardwell Road
London
SW2 4RT
United Kingdom

The Firebox Team

Michael Smith
Chief Executive

Tom Boardman
Technical Director

Christian Robinson
Managing Director & Head of Marketing

Buying & Merchandising:

Ben Fowler
Senior Buyer

Ryan Collins
Buyer

Rachel Helyer
Assistant Buyer

Corporate Sales:

Adam Donovan
Trade & Corporate Sales Manager

Stock Control:

Matt Shone
Stock Controller

Gail Bishop
Stock Assistant

Marketing

Naomi Brown
Online Marketing Manager

Finance & Accounts:

Alison Sakai
Head of Finance

Kate Robertson
Office Administrator

Public Relations:

Charlie Morgan
PR Director

Claire Wood
Senior Press
Officer

James Rowe
Junior Press
Officer

Customer Services:

Steve Law
Operations Director

Kristian Bromley
Head of Customer Services

Sarah Kabunga
Customer Services
Team Leader

Dylan Rohan
Customer Services Team Leader

Shem Douglas
Customer Services

Emily Herriott
Customer Services

James Powell
Customer Services

Technical:

Grant Ozolins
Senior Web Developer

Paul Wright
Web Developer

Scott Geary
Web Developer

Oszkar Nagy
Systems Administrator

Design:

Aaron Buckley
Senior Designer

Rik Nicol
Designer

Andrew Hill
Designer

Linnea Borjesson
Designer

Warehouse:

John Gibb
Warehouse Manager

Dave Judd
Warehouse Supervisor

Tony Baldwin
Warehouse Supervisor

Kevin Smith Operations Administrator

Junior Johnson

Phil Stevens

Dan Quaye

Tomas Kotek

Justyna Chrobak

Leszek Dziechciarz

Krzysztof Sadlak



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Choose our UK website for orders delivered to UK/Eire, Europe or Rest of World (including BFPO). Prices and shipping options are displayed and charged in UK Pounds Sterling.	Choose our U.S. website for orders shipping to U.S. & APO addresses. Prices and shipping options are displayed and charged in $US Dollars.